Answer:

Not too long ago, I got a phone call about a client?s mom who was at a friend?s house and got injured by the pool. Unbeknownst to her, there was an issue with the pool deck; when she stepped in that area, her foot went through. She felt bad about making a claim because she had been friends with these people forever. What many in these types of situations don?t realize is that there is insurance involved. You also need to understand that that?s the reason why insurance exists. Bringing a claim in these circumstances is not an act against a friend, but against an insurance company.
If this client had not made a claim, she would have had to deal with all the injuries and medical expenses on her own. This is why insurance exists.